Last updated: [Date]Website: [ianb157.sg-host.com or your actual URL]Operated by: Be Our Guests LimitedThese terms govern your use of the Dr BNB website and services. By accessing or using this site, you agree to be bound by these terms. If you don’t agree with any part of them, don’t use the site. Pretty straightforward.
1. Who We Are
This website is owned and operated by Be Our Guests Limited, a company registered in [England and Wales / Scotland / Northern Ireland] with company number [your Companies House number].Registered address: [your registered address]Contact email: [your email address]When we say “Dr BNB,” “we,” “us,” or “our,” we mean Be Our Guests Limited. When we say “you” or “your,” we mean you, the person using our website or services.
2. What We Offer
Dr BNB provides analysis, recommendations, and resources for short-term rental hosts. Our services include but are not limited to:
- Free listing analysis (the Free Checkup)
- AI-powered listing reviews (the Expert AI Review)
- One-on-one consultations with listing specialists
- Downloadable templates and digital products (such as welcome guide templates)
- Blog content and educational resources
The specific features of each service are described on the relevant pages of our website.
3. Accounts
Some parts of our site require you to create an account. When you do, you agree to:
- Provide accurate information (real email, real name, don’t make things up)
- Keep your login credentials secure and not share them with anyone else
- Let us know immediately if you suspect unauthorized access to your account
You’re responsible for everything that happens under your account. If someone else uses your login because you shared it or didn’t secure it, that’s on you.We reserve the right to suspend or terminate accounts that violate these terms or that we reasonably believe are being used fraudulently.
4. Free Services
Our free listing analysis is provided as-is, at no cost, with no guarantees attached. We do our best to provide useful and accurate insights, but free services may be modified, limited, or discontinued at any time without notice.We don’t guarantee that using our free tools will result in improved rankings, more bookings, or increased revenue on any platform. Results depend on many factors outside our control.
5. Paid Services and Digital Products
When you purchase a paid service or digital product from Dr BNB, you agree to the following:Pricing. All prices are listed on the website at the time of purchase. Prices are in [GBP / USD / specify currency] and include VAT where applicable. We reserve the right to change pricing at any time, but changes won’t affect orders already placed.Payment. Payment is processed at the time of purchase through our third-party payment provider. We do not store your full payment card details.Delivery. Digital products and reports are delivered electronically, typically via email. Consultations are scheduled after purchase through our booking system.What you’re buying. When you purchase a report, template, or consultation, you are buying the deliverable as described on the product page. You are not buying guaranteed results. We provide recommendations and analysis. What you do with them, and what happens after, is outside our control.
6. Refund Policy
Digital products (templates, guides). Due to the nature of digital products, all sales are final once the product has been delivered or downloaded. If you received a corrupted file or the wrong product, contact us and we’ll sort it out.Expert AI Review. If your report is not delivered within [X business days] of purchase, you are entitled to a full refund. If you received your report and are unsatisfied, contact us within 7 days and we’ll review the situation on a case-by-case basis.Consultations. If you need to reschedule, let us know at least 24 hours before your appointment. Cancellations with less than 24 hours’ notice are not eligible for a refund. If we cancel or are unable to make the appointment, you’ll receive a full refund or the option to reschedule.
7. How You Can Use Our Content
Blog posts and free content. You’re welcome to read, share, and link to our blog posts and free resources. You may not copy, republish, or redistribute our written content in full without permission. Short quotes with a link back to the original page are fine.Paid templates and digital products. When you purchase a template or digital product, you get a personal-use license. That means you can use it for your own properties and listings. You may not resell, redistribute, or share the template files with others. If you manage multiple properties, one purchase covers your own portfolio. It does not cover sharing with other hosts, clients, or businesses.Reports and analysis. Your listing report is for your personal use. You may share it with a co-host or property manager who works on the same listing. You may not resell reports or use them commercially for other people’s listings.
8. Intellectual Property
All content on this website, including text, graphics, logos, templates, tools, and reports, is the property of Be Our Guests Limited unless otherwise stated. It is protected by copyright and intellectual property laws.The Dr BNB name and logo are trademarks of Be Our Guests Limited. You may not use them without our written permission.
9. What We’re Not
Let’s be clear about what Dr BNB is and isn’t.We are not Airbnb. We are an independent service with no affiliation with Airbnb, Inc. We don’t have access to Airbnb’s internal systems, proprietary data, or algorithm details. Our analysis is based on publicly available listing information and observed patterns.We are not a property management company. We don’t manage, co-host, or operate listings on your behalf.We are not financial or legal advisors. Our recommendations are based on our experience and research. They should not be treated as financial advice, legal advice, or a guarantee of any outcome.We are not responsible for platform changes. Airbnb, VRBO, Booking.com, and other platforms change their algorithms, policies, and interfaces regularly. Recommendations that are accurate today may become outdated as platforms evolve. We do our best to stay current, but we can’t guarantee that every recommendation will remain valid indefinitely.
10. Limitation of Liability
To the fullest extent permitted by law:
- Dr BNB and Be Our Guests Limited are not liable for any indirect, incidental, or consequential damages arising from your use of our website or services.
- We are not liable for any loss of bookings, revenue, rankings, or any other outcome related to actions you take based on our recommendations.
- Our total liability for any claim related to our paid services is limited to the amount you paid for the specific service in question.
We provide our analysis and recommendations in good faith and to the best of our ability. But hosting outcomes depend on many variables including platform algorithms, market conditions, guest behavior, property condition, and your own actions. We cannot control or guarantee any of those.
11. Third-Party Links and Services
Our website may contain links to third-party websites, tools, or services (like Airbnb, VRBO, Canva, payment processors, etc.). We are not responsible for the content, privacy practices, or terms of any third-party site. Clicking a third-party link means you’re leaving our site and entering theirs.Some links on our site may be affiliate links, meaning we earn a small commission if you make a purchase through them. This doesn’t affect the price you pay and doesn’t influence our recommendations.
12. User Conduct
When using our site, you agree not to:
- Use our services for anything illegal or unauthorized
- Attempt to access other users’ accounts or data
- Scrape, copy, or extract content from our website using automated tools
- Submit fake or misleading information when using our analysis tools
- Resell or commercially redistribute any of our paid products or reports
- Do anything that could damage, disable, or impair the website
We reserve the right to block access to anyone who violates these terms.
13. Availability
We aim to keep the website and services running smoothly, but we don’t guarantee uninterrupted access. The site may go down for maintenance, updates, or reasons beyond our control. We’re not liable for any loss or inconvenience caused by downtime.
14. Changes to These Terms
We may update these terms from time to time. When we do, we’ll update the “Last updated” date at the top of this page. Significant changes will be communicated via email or a notice on the website. Continued use of the site after changes are posted means you accept the updated terms.
15. Governing Law
These terms are governed by and interpreted in accordance with the laws of [England and Wales / Scotland / Northern Ireland]. Any disputes will be subject to the exclusive jurisdiction of the courts of [England and Wales / Scotland / Northern Ireland].
16. Contact Us
If you have questions about these terms, get in touch:Email: [your contact email]Company: Be Our Guests LimitedAddress: [registered business address]